Who we are · The short version is the long version
Who we are
No showroom. No jingle. Just stock.
OutletDen is an online store and nothing more. We keep a short range of tools, tech and home kit, buy each line in volume and sell it at a price that reflects that. You order on this site, a person phones to confirm, and you pay the courier in cash when the parcel is in your hands.
- Sold
- Online only
- Goods
- New, boxed
- Payment
- Cash on delivery
- Delivery
- 12 countries
01
The stock
Everything we sell is new and comes in its original packaging. The range is short on purpose: a handful of aisles, each line picked because it does a plain job properly, whether that is drilling, charging, lighting or cleaning.
We buy each line in quantity and sell it ourselves, online only. There is no shop floor to rent and no chain of resellers between us and you, and that is where the price comes from. When a line stops earning its shelf it goes, and something more useful takes its place.
02
Checked before it leaves
Every order is picked and checked against its ticket before it is packed: the right item, the right quantity, packaging intact. Then it is boxed for the road and handed to the courier.
If something still turns up wrong, damaged or faulty, tell the contact desk. We replace it, repair it or refund it, as the law provides, and we pay for that return.
The rules in full: Returns and refunds.
03
How cash on delivery works
- You orderFill in the ticket on a product page. The sum the courier will collect is on it before you press the button. No card, no account.
- We phoneOur own call centre rings the number you gave, normally within one working day, and confirms item, quantity, address and total.
- We packThe order is picked, checked against its ticket and handed to the courier within 1–2 working days.
- The courier knocksA local courier brings the parcel to your door. The tracking details come from us: on the confirmation call, or whenever you ask.
- You payCash, to the courier, when the parcel is in your hands: the price of the goods, with the freight already on our side. Nothing before, nothing after.
04
Where we deliver
Twelve EU countries, and we carry the freight in all of them, whatever the order comes to. Parcels leave from inside the EU, so the price you see is the price you pay the courier: no customs or import charges are added on delivery. Working days from confirmation to your door:
- PLPoland4–9 DAYS
- CZCzechia4–9 DAYS
- SKSlovakia4–9 DAYS
- HUHungary4–9 DAYS
- SISlovenia4–9 DAYS
- HRCroatia4–9 DAYS
- RORomania4–9 DAYS
- BGBulgaria4–9 DAYS
- ESSpain4–9 DAYS
- PTPortugal4–9 DAYS
- LTLithuania4–9 DAYS
- LVLatvia4–9 DAYS
The table, and what happens if nobody is home: Delivery.
05
Who is behind it
One company, one address. OutletDen is the online shop of WHATECH MOBILE CO., LIMITED: it built this website and runs it, runs the advertising and the Google Ads campaigns, owns the stock, takes your order, confirms it by phone, ships it, collects the payment on delivery and answers for it afterwards. If you need something, you need this company.
Seller and advertiser
WHATECH MOBILE CO., LIMITED
Buys the goods and sells them, takes the orders and confirms them by phone, ships them, collects the payment on delivery, handles returns and honours the guarantee. It also built this website, runs it, and plans and pays for the advertising and the Google Ads campaigns that bring people here.
- Contact
- Huanbin Lin
- Address
- Room 505, 5th floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Kowloon, Hong Kong
- desk@outletden.com
- Hours
- Monday to Sunday, 08:00 to 20:00 Central European Time
Full legal details: Company details. To reach a person: Contact desk.